Browser Cache


All browsers cache web pages for faster access. Browser Caching is a process whereby the browser keeps a copy of previously visited websites and pages in its own storage container for faster loading the next time the site is visited. Problem is, all browsers handle this process differently so it can be a little tricky ensuring users have the latest version of Smartswim. We do have a version checking facility that is supposed to update the browsers cache whenever a new version of Smartswim is released, problem is, the browser seems to intermittently ignore this. Therefore, in this post we’ll show you how to clear the browsers cache in the event of an error in Smartswim that is the result of an update.

Internet Explorer

1. Click the little cog icon in the top right hand corner;

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2. Choose Internet Options from the menu

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3. Click the Delete button

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4. Click Temporary Internet files and website files and click Delete.

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Once you’ve performed this task, reload Smartswim or close your browser and reopen Smartswim.

Google Chrome

1. Click the 3 little dots icon in the top right hand corner

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2. Choose Settings from the menu

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3. Click the History tab followed by the Clear browsing data

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4. Click the Cached images and files option followed by Clear browsing data button.

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Once you’ve performed this task, reload Smartswim or close your browser and reopen Smartswim.

Microsoft Edge

1. Click the 3 little dots icon in the top right hand corner

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2. Scroll down until you see Clear browsing data and click the button Choose what to clear

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3. Choose the option Cached data and files and click the Clear button.

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Once you’ve performed this task, reload Smartswim or close your browser and reopen Smartswim.