A new version of Smartsport is about to be released that incorporates a new way of using SMS’s. The new offering charges 10 cents (ex GST) instead of the current ValueSMS rate of 16 or 15 cents, this is quite a saving long term.  The delivery of your messages remain the same (within 5-10 seconds), the difference now is you don’t need to sign up to ValueSMS, simply buy credits from within Smartsport by clicking a button. Please review the following images to see what’s required to use the new service.

1. Open the Company Settings module. On the Company Contact Details page, click the SMS Enabled check box, and choose Smart SMS as the SMS Provider.

2. Once you have specified you want to use Smart SMS, click the SMS Details tab. Simply specify the number of Credits you want to purchase and click the large Buy Now button. This will transfer you to PayPal where you can login using your PayPal account, or simply pay by Credit Card if you don’t. Remember, PayPal is regarded as one of the most secure payment gateways on the internet, so your details will be transferred safely and securely.

The minimum number of credits you can purchase is 500. Once you click the Buy Now button, wait a few seconds, your default browser should open to PayPal’s site where you can complete the transaction as illustrated below;

Simply complete the transaction by either logging in using your predefined PayPal account, or click the link Don’t have a PayPal account to pay via credit card. As soon as your payment has been authorised by PayPal, you will receive an automatic receipt email from Smartsport indicating your account balance. You can then use credits as you normally would in Smartsport. Clicking the SMS Credit Check button will give you a live up to date number of available credits remaining.

As part of the new SMS integration, we’ve added an SMS History tab to the client details so you can always refer to any messages you may have sent your clients.

We have also included a number of predefined queries in the Database Explorer that will help you send SMS’s to groups of people. The following table explains;

We will be adding additional queries incrementally, or if you have a good idea, please let us know.

This weeks blog focuses on using a feature that has been in Smartsport since day one, but one that we are quite sure hasn’t been used by anyone? (Please correct us if we’re wrong). We feel our blogs can be put to good use by unveiling the odd hidden secret…

In the past many of you have emailed us to supply you with an SQL (Structured Query Language) to perform a specific task depending on your needs. We don’t mind this at all, we’re the programmers, you aren’t expected to know SQL!! But, did you know Smartsport has a pretty nifty Query building tool that doesn’t require a geek brain?

So let’s get to it, we’ll build a query, let’s get a list of all active parents that have email addresses.

Step 1.

From within Smartsport, click the Database Explorer icon.

Step 2.

Down the bottom left corner of the Database Explorer screen, you will find a Green button such as this Click the button to reveal the Query Designer

Step 3.

Once the Query designer opens, you will presented with similar screen to the Database Explorer. Please review the following image to understand the logic a little more.

Now back to the query.

Step 4.

Click on the Clients node in the tree, you will see the fields inside the Clients table become visible. You will also see a small button with 3 dots … on each row. This is the fun part! Now, we want to get all active Clients, so scroll down until you find the ISACTIVE field. Click the 3 dot button on the row, a small dialog box will open with some options available. In this particular instance, we only want Active clients (Parents) so we leave the Equal To option selected and put a Y in the String Value(s) box as illustrated below;

Click the OK button to confirm your choice and notice how the screen now has ISACTIVE = ‘Y’ on it.

Step 5.

Find the Email field and click the 3 dots … and this time we are going to use the Contains type and put the @ symbol in there as illustrated below;

Click the OK button to confirm your choice and notice the screen reflecting your choices as below;

Step 6.

Now you are ready to click the Execute button. Once you do this you should see some results on the right hand side in the results grid.

Once you have some results, you can either print or export to Excel. Another handy option is to click the View SQL button to view the raw SQL you have constructed. You can then copy and paste this back into the Database Explorer and use the Email and SMS functions where applicable.

So there you have it, a nifty way to build queries to your liking. Why not try one yourself, have a little practice by building an SQL to give you a list of Active Clients with a Surname starting with ‘S’. Don’t forget, you can easily sort the data by clicking on any column header in the Results Grid.

Regards

Marcus

I thought this week I’d blog about the catastrophic event that affected almost 5000 Australian Small Businesses last week. It’s relevant to us and you as we move into an age of storing more and more information in the cloud. In a nutshell, Distribute IT (an internet hosting company) was hacked into on Saturday the 11th June in a deliberate and premeditated attack. Read the full article from The Age, here’s a brief summary;

“Thousands of Australian websites are vulnerable to being taken over by hackers following a break-in at Australian domain registrar and web host Distribute.IT, security experts say.

It comes as the hacker group LulzSec followed up yesterday’s attack on the CIA’s website by today releasing 62,000 email addresses and passwords. A number of the leaked login details related to .com.au addresses and several government departments and councils.

Distribute.IT was hacked on Saturday in a “deliberate, premeditate and targeted attack”, the company said. Almost an entire week has elapsed since then and the company has still been unable to get its website online, explain what happened or notify customers of any stolen data.

It is unclear exactly how many Australian websites are hosted by Distribute.IT or how many domain names it manages, but Fairfax Media has seen a list of hundreds of customers and this is understood to be just the tip of the iceberg with thousands affected.

Complaints have already begun pouring in from affected businesses who are suffering as a result of the break-in.”

So how can this happen? Don’t Internet Service Providers (ISPs) take backups in case something like this happens?

I cannot say for sure, but I do know that as a result of the security breach, many businesses face ruin including Distribute IT. The following article from The Age illustrates the magnitude of the attack;

“At least 4800 Australian websites have been lost with no chance of recovery following a break-in at Australian domain registrar and web host Distribute.IT.

The hack attack caused so much damage that four of the company’s servers were “unrecoverable”, the company said, leaving thousands of website owners in the lurch.

“The overall magnitude of the tragedy and the loss of our information and yours is simply incalculable; and we are distressed by the actions of the parties responsible for this reprehensible act,” Distribute.IT said.”

So how is this relevant to me and Smartsport?

Firstly, if you have a website and store important information on it, make sure you take your own backup, don’t rely on your ISP to do it for you. A large portion of ISPs out there simply don’t do as they say and don’t have the equipment and expertise to ensure your data remains secure and well maintained.

Now, as you know the new version of Smartsport is all about being hosted in the Cloud, so could this happen to us? Well, the answer is “Never say Never”, but the likelihood will be so minuscule as we won’t be hosting with a conventional ISP. The new version runs on Windows Azure, a hosting environment that scales applications in Microsoft datacenters. Now one thing for sure, Microsoft datacenters are the real deal, they can occupy entire buildings and have the most experienced expert technicians on hand 24×7.  I won’t bore you with other specifics, but will guarantee a disaster like the one described above simply can’t happen!

So aren’t we better off staying with the current version of Smartsport that isn’t hosted in the cloud?

No matter how good you think your backup procedures are, nothing will beat those of a large datacenter such as Microsoft’s.  Saying that, like I said in the first post, the current version of Smartsport will continue to be supported…

Marcus Lens

Step 1. Find the report you want to modify, click on it once then click the New Report button as illustrated below;



NOTE : You cannot modify existing built in Smartsport reports, you can only create new reports based on built in ones.

Step 2. Give the report a name and description. Using the above example, we are merely changing a few layout elements and colors, so we’ll name the new report MySwimSchool Deck Supervisors List.

Step 3. Once you have named your new report, click OK. The report Designer will then open as illustrated below.

As you can see above, we have changed a few elements including the title of the report to MySwimSchool Deck Supervisor List and the background color of same to black. Once you have finished designing your report, simply close the window by clicking the X in the top right window. You will then be prompted with a question whether you want to save the report. Once saved, it’ll belong in the same node that you created it from. You can then add it to your favourites if required.
The reporting engine in Smartsport has been built from the ground up using a Third Party component called XtraReports supplied by DeveloperExpress. To learn a little more, please watch the following YouTube video.

XtraReports Intro

While the reporting mechanism is comprehensive, it does take time to learn. If you want us to create a customised report for you, just ask and we’ll book in a time.

This weeks blog focuses on the importance of backups. We’re specifically talking about Smartsport database backups, not full system backups or Disaster Recovery Plan (DRP) software solutions.

Smartsport has the ability to backup the database from the main menu to a location on your server or to a recommended external device. Let’s be honest, if you backup the database to the same machine, and the hard drive fails, you will lose the backups along with all other data. In approx. 5 years we have seen 2 faulty databases due to hard drive issues. We were lucky in both cases whereby we were able to restore the databases to their original state within approx. 2-3 hours.

Believe it or not, Hard Drive failures are a common occurrence. A minor discrepancy on the hard drive itself can render the whole system useless. I found out first hand recently when my external Western Digital hard drive failed catastrophically. I spent hours trying to resolve the issues on the hard drive all to no avail. So when it came time to acknowledge defeat I needed to work out what I’d lost. I had all my family photos, movies and other personal documentation on there, but fortunately I performed regular backups of the entire hard drive so I’d only lost data between the time of my last backup and the date the hard drive failed.

So I’ll ask you this question, how often do you backup the Smartsport database? Can you afford to lose 1 hour, 1 day, 1 week or 1 month of data? Lets be honest, if you’re not backing up regularly your playing with fire.

What can you/we do?

You can buy an external hard drive or USB flash drive, connect it to your server, and manually backup Smartsport regularly to that drive. Or we can install a small Windows Service that will backup the database to the drive at regular intervals automatically without any cost to you. We can set the interval to every 2 hours, it’ll date time stamp each backup on the drive and not take more than 1 minute to complete behind the scenes and thus not affect Smartsport at all. The backup file itself is very small, so you could buy a 16 gigabyte flash drive and store approx. 160 backups on it.

Take it offsite!

There’s no point having a backup on an external drive and leaving it connected to the computer when you close each day. What happens if there’s a fire, a break in or some other circumstance where the PC is ruined or disappears? That’s right you lose the backup as well! So I recommend you take the hard drive home with you.

How can we get the Automatic backup solution installed and working?

Step 1. Buy an external hard drive or USB flash drive

Step 2. Contact us via our support email and arrange a time to login to your server and install and configure the service

Thanks

Marcus Lens

There is much debate on what software will be like five to ten years from now. Our core business is providing Swim School Software, it’s in our best interest to ensure we keep a close eye on all things software and the hardware that it runs on. For example, it seems the iPad is here to stay, although there is a definite blur as to how ‘Line of Business’ applications can run on this mostly regarded personal use toy. Google jumped on board with their Android equivalent and it seems Microsoft maybe missing the boat, or are they? The new Windows 8 version looks promising, but how can we write software for all these different devices and platforms? The answers is, we can’t, well not in one programming language anyway.

Apple, Microsoft and Google are fiercely competitive these days, Apple has a tight hold on their products by ensuring application developers share their created applications with the rest of the world, The App Store. This is a guaranteed revenue stream for them so why would they let Microsoft or Google developers produce applications that bypass their store. That’s right, they won’t so the door is very much closed to those hoping to develop an application that runs on everything, it’s simply not possible.

So where do we stand and what is the future of Smartsport?

We have invested almost 8 months of solid development time to the new version of Smartsport. It’s not the first time we’ve taken a considerable step, and we’re sure it won’t be the last. Smartsport evolved from a Delphi version called Smartswim, the jump from Delphi to .Net was considerable, but the choice was taken out of our hands due to slow death of Delphi. So what are we building Smartsport in now? Well the answer is Silverlight, Microsofts amazing Rich Internet Application (RIA) platform.

The future is in the Cloud?

Believe it or not, this is certainly going to happen. We in Australia suffer from almost the worst Internet speed in the Western World, but that will change when the National Broadband Network (NBN) gets delivered….eventually…In the meantime, standard ADSL and ADSL2 cope and will continue to cope. So what exactly does this mean? It means that all data and software will be stored in the cloud (aka Data Centers) that have the most advanced hardware you can get. It means you will no longer install software on your PC/Mac, you will simply use software through your browser. I’ve heard many computer experts suggest that by the year 2020, a PC or Mac will come loaded with a browser and that’s it. All the software you want will be available in the cloud. Initially I thought this was a slight exaggeration, but over the past 12 months I’ve come to the conclusion it will probably HAPPEN!!

So what about Smartsport?

We hope to have the new version of Smartsport completed by the end of the year. It’s a Silverlight application that will run on PC and Mac, but will not run on iPad or Google Android tablets due to the aforementioned issues between the 3 big guns. Smartsport V2 will be hosted in the cloud, so you will not need to worry about maintaining hardware or put backup policies in place. Quality Data Centers have a 99.9% uptime guarantee, they also have load balancing whereby if a Server running Smartsport becomes a little slow due to the number of connections, it’ll move connections to another server for better performance. What about when our internet connection dies at the pool? Rest assured, the new version of Smartsport will run in Offline mode whereby you will be able to work and when your connection is re-established, it’ll push all the changes through behind the scenes.

What about the current version of Smartsport, will it continue?

The short answer is YES! Not everyone will want to migrate to a Web based version, so we respect that. We’ll continue to develop both products until such a time as the Desktop version is no longer supported by Operating Systems. Like I said earlier, there’s a good chance that by the year 2020, your PC will come equipped with a browser only, all installed software will be made redundant. If we don’t invest the time now, we’ll get left behind and have a product with a limited life.

We have been around for 5 years now, we’re taking steps to ensure we’ll be around in 25 years!!

Marcus Lens

Lead Developer/Owner

Smartsports Pty LTD

Smartsport V2 will be available for beta testing mid 2011. The new version will see vast improvements in both usability and functionality. V2 will also be available as a hosted solution (Server hosted in Cloud/Data center) or in house. More details will be unveiled closer to the release, but we are sure existing clients and new clients will welcome the new version…

Ease of use

Our primary objective is to create software that is easy to use. The last thing you want to do is spend hours or days trying to figure out how to use the software. Feedback from all our clients has been positive, some of the things said include:

• “It really is easy to use”
• “It makes more sense than the others”
• “It’s logical and it flows from one section to another”
• “Why do the others make software so complex?”
• “We spent 1 hour on training, then everyone found their way”

Listening to your requests !!

We certainly can’t take the credit for Smartsport. When the product was first developed, it was our early clients that helped us intelligently decide on functionality. This is still the case. If a client has a good idea that will benefit all clients, we’ll do the modification free of charge.

We strongly believe there is no point being in the Software Development business if we don’t listen to your requests. We listen, log and evaluate them on a merits basis. The product has to change as businesses change !!

AGREEMENT BETWEEN USER AND Smartsport Software

The Smartsport Software Web Site is comprised of various Web pages operated by Smartsport Software.

The Smartsport Software Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Smartsport Software Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Smartsport Software reserves the right to change the terms, conditions, and notices under which the Smartsport Software Web Site is offered, including but not limited to the charges associated with the use of the Smartsport Software Web Site.

LINKS TO THIRD PARTY SITES

The Smartsport Software Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Smartsport Software and Smartsport Software is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Smartsport Software is not responsible for webcasting or any other form of transmission received from any Linked Site. Smartsport Software is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Smartsport Software of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Smartsport Software Web Site, you warrant to Smartsport Software that you will not use the Smartsport Software Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Smartsport Software Web Site in any manner which could damage, disable, overburden, or impair the Smartsport Software Web Site or interfere with any other party’s use and enjoyment of the Smartsport Software Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Smartsport Software Web Sites.

USE OF COMMUNICATION SERVICES

The Smartsport Software Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

* Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

* Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

* Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

* Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

* Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

* Conduct or forward surveys, contests, pyramid schemes or chain letters.

* Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.

* Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

* Restrict or inhibit any other user from using and enjoying the Communication Services.

* Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

* Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

* Violate any applicable laws or regulations.

Smartsport Software has no obligation to monitor the Communication Services. However, Smartsport Software reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Smartsport Software reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Smartsport Software reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Smartsport Software’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Smartsport Software does not control or endorse the content, messages or information found in any Communication Service and, therefore, Smartsport Software specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Smartsport Software spokespersons, and their views do not necessarily reflect those of Smartsport Software.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO Smartsport Software OR POSTED AT ANY Smartsport Software WEB SITE

Smartsport Software does not claim ownership of the materials you provide to Smartsport Software (including feedback and suggestions) or post, upload, input or submit to any Smartsport Software Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Smartsport Software, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Smartsport Software is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Smartsport Software’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Smartsport Software WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Smartsport Software AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Smartsport Software WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE Smartsport Software WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

Smartsport Software AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Smartsport Software WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Smartsport Software AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Smartsport Software AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Smartsport Software WEB SITE, WITH THE DELAY OR INABILITY TO USE THE Smartsport Software WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Smartsport Software WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Smartsport Software WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Smartsport Software OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Smartsport Software WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Smartsport Software WEB SITE.

SERVICE CONTACT : marcusl@smartsport.com.au

TERMINATION/ACCESS RESTRICTION

Smartsport Software reserves the right, in its sole discretion, to terminate your access to the Smartsport Software Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the Smartsport Software Web Site. Use of the Smartsport Software Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Smartsport Software as a result of this agreement or use of the Smartsport Software Web Site. Smartsport Software’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Smartsport Software’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Smartsport Software Web Site or information provided to or gathered by Smartsport Software with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Smartsport Software with respect to the Smartsport Software Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Smartsport Software with respect to the Smartsport Software Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the Smartsport Software Web Site are: Copyright 2009 by Smartsports Pty Ltd and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

Privacy Statement

Smartsport Software is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Smartsport Software Web site and governs data collection and usage. By using the Smartsport Software website, you consent to the data practices described in this statement.

Collection of your Personal Information

Smartsport Software collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Smartsport Software also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Smartsport Software. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Smartsport Software for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Smartsport Software Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Smartsport Software public message boards, this information may be collected and used by others. Note: Smartsport Software does not read any of your private online communications.

Smartsport Software encourages you to review the privacy statements of Web sites you choose to link to from Smartsport Software so that you can understand how those Web sites collect, use and share your information. Smartsport Software is not responsible for the privacy statements or other content on Web sites outside of the Smartsport Software and Smartsport Software family of Web sites.

Use of your Personal Information

Smartsport Software collects and uses your personal information to operate the Smartsport Software Web site and deliver the services you have requested. Smartsport Software also uses your personally identifiable information to inform you of other products or services available from Smartsport Software and its affiliates. Smartsport Software may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Smartsport Software does not sell, rent or lease its customer lists to third parties. Smartsport Software may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Smartsport Software may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Smartsport Software, and they are required to maintain the confidentiality of your information.

Smartsport Software does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Smartsport Software keeps track of the Web sites and pages our customers visit within Smartsport Software, in order to determine what Smartsport Software services are the most popular. This data is used to deliver customized content and advertising within Smartsport Software to customers whose behavior indicates that they are interested in a particular subject area.

Smartsport Software Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Smartsport Software or the site; (b) protect and defend the rights or property of Smartsport Software; and, (c) act under exigent circumstances to protect the personal safety of users of Smartsport Software, or the public.

Use of Cookies

The Smartsport Software Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Smartsport Software pages, or register with Smartsport Software site or services, a cookie helps Smartsport Software to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Smartsport Software Web site, the information you previously provided can be retrieved, so you can easily use the Smartsport Software features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Smartsport Software services or Web sites you visit.

Security of your Personal Information

Smartsport Software secures your personal information from unauthorized access, use or disclosure. Smartsport Software secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Smartsport Software will occasionally update this Statement of Privacy to reflect company and customer feedback. Smartsport Software encourages you to periodically review this Statement to be informed of how Smartsport Software is protecting your information.

Contact Information

Smartsport Software welcomes your comments regarding this Statement of Privacy. If you believe that Smartsport Software has not adhered to this Statement, please contact Smartsport Software at marcusl@smartsport.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

At Smartsports Pty Ltd we pride ourselves in staying abreast of new technology. In the last 5 years, Microsoft has continued to evolve its product suite so we in turn continue to develop ours. We cannot afford to let our product slip by the wayside! You can spend months learning a new technology to find it obsolete by the time you’re ready to ship your software. To combat this, we keep a keen eye on the new technologies being developed and analyse there viability.

Speed…

Smartsport uses a relational database offering many ANSI SQL standard features that runs on Linux, Windows, and a variety of Unix platforms. The database offers excellent concurrency, high performance, and powerful language support for stored procedures and triggers.

While the database is considered the engine room for Smartsport, the Graphical User Interface uses the latest Microsoft technologies. Combine the two and you have an extremely fast application scalable from 1 PC to 1000 PCs.

Consider the following:

How long would it take you to find available classes for all members of a family with different levels?

The answer, probably a long time manually. Smartsport accomplishes this task in 1 tenth of a second…

Smartsport Basic Network Setup

Smartsport can run in a single or multi PC environment.

In a multi PC environment, you have the choice of installing the server software on either a Windows or Linux server with workstations requiring Windows XP or greater.

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Answer:

Yes. Smartsport can be installed on multiple computers.

Answer:

The costs of Smartsport depends on the support plan you buy. Please contact our sales team for more information.

Answer:

Yes. Our support staff are available during normal business hours Monday to Friday for the cost of a local call. Email is available thereafter.

Answer:

Smartsport has been built generic enough to suit the following business types;

• Learn to Swim/Squad
• Tennis
• Music
• Leisure Centres
• Other suitable activities