We certainly can't take the credit for Smartsport. When the product was first developed, it was our early clients that helped us intelligently decide on functionality. This is still the case. If a client has a good idea that will benefit all clients, we'll do the modification free of charge.
We strongly believe there is no point being in the Software Development business if we don't listen to your requests. We listen, log and evaluate them on a merits basis. The product has to change as businesses change !!